Experience Peek Vacationing at Pictustay Gatlinburg Town Square & Village

                                       We want your stay at Mountain Meadows to be seamless. Below are some answers to our most frequently asked questions. 

                                               Location & Transportation 

Q: Where is Pictustay Gatlinburg Town Square & Village located?

Pictustay Gatlinburg Town Square & Village is surrounded by the Smoky Mountains and just minutes away from dining, shopping, & entertainment. 

Learn more here or explore with Google Maps.

Q: What's the closest airport to Pictustay Gatlinburg Town Square & Village?

The closest airport to Pictustay Gatlinburg Town Square & Village is Gatlinburg Pigeon Forge Airport.

Q: Is there transportation available to and from the airport?

Unfortunately, we do not provide transportation to and from the airport.

Q: Is there valet parking?

No, we do not offer valet parking. We offer self-parking during your stay.  

                                                            Resort

Q: Is there a security deposit?

Yes, a $250 security deposit hold is required to cover potential incidental charges in addition to room, tax, and resort fees. This deposit will be placed on the guest's credit card upon arrival.

Q: Do you offer day passes?

Day passes are not available. 

Q: Is there a kids' club?

We do not have a kid's club, but we do offer a variety of board games, books, and DVD movie rentals at the Front Desk. 

Q: Is there a fitness center?

Yes, we have a fitness center to help maintain any activity level of fitness.

Q: Are pets allowed?

Pets are not permitted at Gatlinburg Town Square & Village. Only service animals are permitted. 

                                                       Accommodations

Q: Do all accommodations have a kitchen with supplies?

Yes, all accommodations have a fully equipped kitchen or kitchenette with stocked necessary kitchen tools in the drawers and cabinets for all your cooking needs. Just bring the ingredients!  

                                                        Reservations

Q: How do I modify or cancel my reservation?

Access the cancel or modify link on your initial booking confirmation email or call a member from our rental reservations team at 855-849-2205 or by email at rentalreservations@exploriaresorts.com. 

Q: What time is check-in/ check-out time?

Check-in time starts at 4:00pm local time. If your accommodation is ready before 4:00pm our staff will contact to help with an earlier check-in process. Please note, that during peak seasons, check-in times may be slightly delayed, but our staff will do their best to assist you. 4:00pm check-in is NOT guaranteed. 

Check-out time is at 10:00am. Any late checkout must be approved by a member of our guest services and requested ahead of time. Late check-out charges will apply and are subject to availability only.

Q: Do you offer any promotions?

Please check our promotions page for any current promotions. Learn more here.